Impilium Elite LLC (hereinafter referred to as "we" or "the Company") respects and values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit, browse, or use our website and purchase our products.
1. Information Collection
To process orders and provide you with relevant services, we may collect information that you voluntarily provide, including but not limited to:
Name
Shipping address
Email address
Phone number
Order and transaction-related information
Other necessary information provided when contacting us
We primarily use this information to process and fulfill your orders, arrange delivery, provide customer service, handle returns and exchanges, and resolve order-related issues.
2. Payment Security (PCI-DSS Compliance)
We take the security of your payment information seriously.
All online transactions are processed through secure third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard) requirements.
We do not store full credit card numbers or CVV security codes on our own servers.
Your payment information is processed and protected by the respective third-party payment service providers in accordance with their applicable security standards. We recommend that you also review the privacy policies and security statements of the relevant payment service providers to understand how they handle your payment information.
3. Use of Data
We may use the collected information for the following purposes:
Processing, confirming, and delivering your orders;
Providing customer service and after-sales support;
Processing refunds, returns, or exchanges;
Communicating with you regarding orders, products, or services;
Improving our website, products, and shopping experience;
Preventing fraud, unauthorized transactions, or other illegal activities;
Complying with applicable laws, regulations, and legal processes.
4. Third-Party Sharing
We do not sell, rent, or otherwise trade your personal information.
When necessary to provide website and order services, we may share relevant information with necessary service providers, such as:
Third-party payment service providers;
Logistics and delivery service providers;
Website and technical service providers;
Customer service and order processing service providers.
We share information only to the extent necessary to provide the relevant services and require such service providers to take appropriate measures to protect your personal information.
5. Data Retention
We retain your personal information for the period necessary to fulfill the purposes for which it was collected, including processing orders, providing customer service, handling returns and exchanges, and resolving disputes.
We may continue to retain such information for as long as necessary to comply with legal, tax, accounting, regulatory, or other legitimate business requirements.
When personal information no longer serves a reasonable business purpose or lacks a legal basis for retention, we will take appropriate measures to delete, anonymize, or securely dispose of it in accordance with applicable laws.
6. Data Security
We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, please note that no method of internet transmission or electronic storage is absolutely secure; therefore, we cannot guarantee the absolute security of personal information in all circumstances.
7. Cookies and Similar Technologies
Our website may use cookies or similar technologies to ensure the website functions correctly, remember your preferences, analyze website usage, and improve the user experience.
You can manage or delete cookies through your browser settings. Disabling certain cookies may result in some website features not functioning properly.
8. Your Data Rights
Depending on the privacy laws applicable in your state, you may have certain rights regarding your personal information, including—to the extent provided by law—the right to:
Request access to the personal information we hold about you;
Request the deletion of your personal information;
Request the correction of inaccurate personal information;
Exercise other rights provided by law regarding certain personal information processing activities.
To submit a request for data access or deletion, please contact us using the methods below. We may take reasonable steps to verify your identity to ensure that your personal information is not accessed or deleted by unauthorized third parties.
9. Children's Privacy
Our website and services are not directed at children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate measures to handle the information.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal or regulatory requirements, or adjustments to our privacy practices.
The updated Privacy Policy will be posted on this page, indicating the date of the latest update. We encourage you to review this page periodically to stay informed of any changes to our Privacy Policy. 11. Contact Us
If you have any questions regarding this Privacy Policy, the handling of personal information, or requests concerning data rights, please contact us.